We at My Empire Casino place the greatest value on openness and legal compliance. This document sets out the legal basis, player obligations, and affiliate programme rules that control your use of our platform. By opening an account or proceeding to play, you confirm your acceptance of these terms. We advise every player in Portugal to study this information carefully, as it constitutes a binding agreement designed to protect your interests and preserve the integrity of our gaming environment.
Our Commitment to Legal Transparency
We believe that a clear legal framework establishes enduring trust. That is why we make available our licensing details, eligibility rules, and programme conditions openly. Our approach goes beyond mere regulatory minimums. We consistently review our policies to reflect changes in Portuguese and European legislation, ensuring that every clause remains current, fair, and enforceable. When you choose My Empire Casino, you select a partner that prioritises documented accountability and straightforward communication in all aspects of the gaming relationship.
Partner Program Terms
Commission & Payment Terms
Our affiliate programme remunerates partners who refer genuine Portuguese players to My Empire Casino. Commission is computed as a percentage of net gaming revenue produced by referred accounts, and detailed statistics are accessible in real time through a dedicated affiliate dashboard. Payments are made monthly once the commission balance exceeds the minimum threshold. We present competitive revenue share tiers that rise based on performance, lifetime commission on referred players, and transparent reporting with no hidden fees or deductions.
Restricted Promotion Tactics
Affiliates must adhere to the same standards of honesty we expect of ourselves https://myempirecasino.com.pt/legal-and-affiliates/. We strictly prohibit any form of misleading advertising, including but not limited to presenting gambling as a solution to financial difficulties, directing toward minors, or using spam email campaigns. Affiliates may not employ our brand name in paid search advertising in a way that rivals our own organic listings, unless specifically agreed. Any partner discovered to pursue unethical promotion will immediately lose commission rights and may face legal action.
- Do not indicate that gambling can replace employment or solve debt problems.
- Never display our brand on websites that host violent, hateful, or illegal content.
- Avoid using unsubstantiated claims about guaranteed winnings or risk-free play.
- Respect intellectual property and do not alter our official creatives without approval.
Safe Play System
Self-Exclusion Tools
We provide a robust self-exclusion option that allows you to restrict access to your account for a specified period. Activation can be carried out directly from your account dashboard or by contacting our responsible gaming team. During the exclusion period, we stop all marketing communication and deny login attempts. We also offer guidance on third-party blocking software and support agencies in Portugal that focus on gambling addiction. Self-exclusion is managed with absolute seriousness and cannot be undone before the term concludes.
Deposit and Reality Check Controls
To help you oversee spending, our platform provides adjustable daily, weekly, and monthly deposit limits. Decreases take effect immediately, while increases carry a cooling-off delay to stop impulsive decisions. We also provide session time reminders that alert you at pre-set intervals. These reality checks support periodic reflection on your play. Our team watches these limits and can proactively reach out if we spot potentially harmful patterns. We view responsible gaming not as a limitation but as an important part of sustainable entertainment.
Compliance with Portuguese and European Law
Even though our licence is granted abroad, we uphold and incorporate applicable Portuguese legislation. This encompasses consumer protection norms, advertising standards, and actions to prevent underage gambling. We also completely align with broader European Union regulations, notably those concerning data protection and e-commerce. Our legal team observes developments from the Portuguese Gaming Regulation and Inspection Service, modifying our terms in advance. Operating in Portugal means adopting both local legal culture and the unified digital framework that the EU provides for cross-border services.
Privacy and Data Protection Practices
GDPR Adherence
We process personal data in strict accordance with the General Data Protection Regulation as implemented and supplemented by Portuguese law. Our Data Protection Officer supervises all processing activities, and we keep a detailed record of processing operations. You hold rights of access, rectification, erasure, restriction, portability, and objection regarding your personal data. To exercise any of these rights, you can reach us through the dedicated privacy channel listed on our website, and we pledge to responding within the legally mandated timeframe.
Data Processing Purposes
Your information is processed primarily to manage your account, process transactions, and meet legal obligations. We also use data to improve our services and, with your consent, to send promotional materials. We never disclose personal data to third parties. International data transfers are safeguarded by adequacy decisions or standard contractual clauses. Encryption, access controls, and regular security audits safeguard your information from unauthorised disclosure. Retaining your trust through rigorous data governance stays a core operational principle for our entire team.
Regulatory and Control
License Issuer and Jurisdiction
Our activities are carried out under a reputable international gaming permit. The regulatory body requires compliance to anti-money laundering rules, game fairness testing, and player fund segregation. While we serve the Portuguese market, our permit obliges us to satisfy requirements that frequently go beyond domestic expectations. This two-tier of oversight ensures independent inspections, provable payout levels, and a safe technical system that secures your financial transactions and personal data at every phase.
Registration Number and Confirmation
We display our licence number conspicuously within the platform footer and in the terms segment. You can independently check this certificate on the regulator’s public registry. Checking our status guarantees you that the casino is overseen by an impartial body with real enforcement capabilities. Should any question emerge, our support crew can guide you through the verification steps. We consider licence openness a essential right, not an optional extra, and we ask every player to check our credentials before depositing.
Player Eligibility and Account Requirements
Age and Identity Verification
You must be at least 18 years old to sign up, in compliance with Portuguese rules on legal capacity. During sign-up, we collect basic personal details, and before a first withdrawal we request official identification documents. This verification process combats fraud, prevents underage access, and fulfills our anti-money laundering duties. We typically finish checks within 24 hours. Any account found to contain false information will be frozen immediately. Protecting minors and maintaining a clean player base are critical priorities for our platform.
Obligations for Account Maintenance
Players must ensure their contact data updated and secure login credentials. You are responsible for all activity under your account. We firmly recommend using a unique password and enabling any additional security features we provide. Allowing access to accounts or allowing third-party access is prohibited. We also mandate that you participate from a jurisdiction where online gaming is lawful, and you confirm that your use of our services does not infringe local laws. Infringement of these duties may result in account closure and forfeiting of balances.
- Supply truthful and full registration information.
- Maintain only one active account per person, household, or IP address.
- Do not employ payment methods that are the property of a third party without explicit permission.
- Inform us immediately if you think unauthorised account access.
Bonus and Promotion Terms
All promotions are bound by specific wagering requirements that must be met before any applicable winnings can be cashed out. We present these terms specifically in each campaign’s dedicated terms, including game contributions, maximum bet restrictions during wagering, and expiration periods. Bonuses are intended for real recreational play; we maintain the option to revoke or void offers if we detect exploitation, such as coordinated play across linked accounts or minimal-risk wagering patterns. We consistently aim to balance enticing promotions with safe reward structures.
Dispute Resolution and Reach Out
We seek to resolve all disputes justly and promptly. If you experience an issue, you ought to initially contact our customer support team, which functions in Portuguese and is qualified to manage legal queries. If the issue persists, you may elevate your complaint to our internal compliance department for a formal review. veja tudo As a ultimate recourse, players in Portugal can submit the dispute to the alternative dispute resolution provider appointed by our licensing authority. We view every complaint as an chance to refine our service and reinforce player confidence.